Forum Discussion
I am having the same issue with only the NFL app on my Roku Ultra.
Model: 4802X -Roku Ultra
Serial number: X01000049DTF (S0DA22249DTF)
Tracker: ID TF-404-262
Hi Theemiket,
We want to ask for additional support. Could you share your device's current software with us and also see if an update is available by going to Settings>>System>>System update, then selecting Check Now?
Please keep us posted. Thanks!
Regards,
Rey
- GeddySpageddy2 years agoReel Rookie
Same crapola again. It's gotta be on the NFL side. All of scheduled programs have no sound (with the exception of ads, yes, they have sound). Tried 4 different devices (2x Rokus 1x A to Z Fire TV, and a 2023 tablet. Same issue on all. All my devices worked fine earlier in the day but tonight all streams (except advertisements) are silent.
- GeddySpageddy2 years agoReel Rookie
Addendum - this issue only applies to the live programming. The sound for NFL+ previews and other on-demand programs have proper sound.
- JCassmen2 years agoChannel Surfer
I have the same problem, only sound on commercials, no sound on live broadcast
- Hobie722 years agoNewbie
Same thing for me 😞
- JCassmen2 years agoChannel Surfer
12.5.0
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