NFL app has no audio, only this application
NFL app has no audio no matter what I do. I've uninstalled, restarted, unplugged, and checked all Roku and TV audio settings. It is only the NFL app. All others work fine
Forum Discussion
I am having the same issue with only the NFL app on my Roku Ultra.
Model: 4802X -Roku Ultra
Serial number: X01000049DTF (S0DA22249DTF)
Tracker: ID TF-404-262
If your new TV isn’t downloading the latest version of the Roku software (mine wasn’t) then return it immediately.
Thanks for the follow-up, Theemiket,
No worries; we'll make sure to forward this information to the appropriate Roku team for further investigation. Your patience and understanding in the meantime are highly appreciated.
If you have other issues, please feel free to create another thread, and we'll do our best to assist.
Regards,
JanadeeHi Theemiket,
We want to ask for additional support. Could you share your device's current software with us and also see if an update is available by going to Settings>>System>>System update, then selecting Check Now?
Please keep us posted. Thanks!
Regards,
Rey
Same crapola again. It's gotta be on the NFL side. All of scheduled programs have no sound (with the exception of ads, yes, they have sound). Tried 4 different devices (2x Rokus 1x A to Z Fire TV, and a 2023 tablet. Same issue on all. All my devices worked fine earlier in the day but tonight all streams (except advertisements) are silent.
Addendum - this issue only applies to the live programming. The sound for NFL+ previews and other on-demand programs have proper sound.
12.5.0
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