NFL app has no audio, only this application
NFL app has no audio no matter what I do. I've uninstalled, restarted, unplugged, and checked all Roku and TV audio settings. It is only the NFL app. All others work fine
Forum Discussion
Hi 9ramaand,
Greetings and welcome to the Roku Community!
Thanks for sharing this information with us, and we're sorry to hear about the trouble you've experienced. We'll need more information to further look at the issue. Could you please provide us with the following:
- Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
- Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
We look forward to hearing back from you.
All the best,
Kash
Btw, since mine was a roku4 I purchased a new Roku 4k stick and that solved the issue.
I will use the Roku4 on another TV and just won't watch the NFL on it.
Have same issue commercial and be right back message has sound but only the broadcast from NFL has no audio on only the NFL Channel
Chiming in to say same problem, I have unplugged the Roku TV, The TCL Soundbar, I have reset my router and reset my TV. Everything is working perfect except for live programming on the NFL App and it's only on the programs. The commercials are getting audio, so WTF? Please Help
Software Version is 12.5.0
Build is 4176-CG
Claims to be Up to Date, It's only on the NFL App - So it has to be on their end
Deleted and reinstalled app live audio is working now
