Forum Discussion
9ramaand
3 years agoNewbie
I’m having the same issue on a brand new Roku Ultra. Works totally fine on my older Roku Ultra in the other room, doesn’t work for the new one for some reason.
Zoroaster
3 years agoChannel Surfer
I determined it was a malfunction in the TV (32” HighSense) that was unable to download the latest Roku software. Essentially, it was “stuck” at the software level at which it was manufactured. I ended up returning it for a Phillips brand TV and magically, everything works perfectly. The NFL app emits both sound and picture. Good luck with your fix!