NFL app has no audio, only this application
NFL app has no audio no matter what I do. I've uninstalled, restarted, unplugged, and checked all Roku and TV audio settings. It is only the NFL app. All others work fine
Forum Discussion
Checking for updates did not help. Removing and re-adding channel did not help.
I have a Roku 4 that has this problem.
My Roku stick does not.
Hi Seahawk10,
Thanks for reaching out for support today here in the Roku Community!
The Roku 4 has officially been tagged as a sunset or a "legacy" device that is no longer supported with the newer software updates. It is also no longer supported by newer updates of the channels, and your Roku 4 might encounter problems running these newer versions of channels. This might also explain why your Roku streaming stick does not encounter this issue since it is an up-to-date streaming device.
We hope for your understanding regarding this,
All the best,
Kash
