Forum Discussion
RokuJohnB
3 years agoCommunity Moderator
Hi Steve117,
Welcome to the Roku Community!
We will be glad to assist you with your issue with the NFL channel since you can't hear audio. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting Check for updates.
If the problem still persists after attempting the troubleshooting steps, videos from other channels play fine. In that case, we suggest contacting the channel provider's customer support team to report the issue and get help. The channel developers themselves maintain channels on Roku. In this case, an issue within that specific channel likely needs to be addressed with an update from them.
Best regards,
John