Forum Discussion

zombielover233's avatar
zombielover233
Reel Rookie
2 years ago

Head phone jack on onn TV make it sound muffled unless I have it half in

I have a headphones and when I put them in all the way it makes it sound very very muffled no matter what I do I cannot seem to get it fixed the only think I can get just slightly work as if I have i...
Audio Support
zombielover233's avatar
zombielover233
Reel Rookie
2 years ago

I have tried that and it's just muffled 

RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Hi zombielover233,

Thanks for the update!

Have you tried contacting your TV manufacturer about this? If not, we would recommend doing that and reporting this. This may be related to a hardware problem. Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For a list of Roku TV manufacturers contact information, visit our community post here: Contacting Support for Your Roku TV.

Just get back to us and tell us how it goes.

Thanks,

Rey