Hi, teleute00
Welcome here to the Roku Community!
We understand the issue you have encountered with the YouTube app, which goes to a black screen when watching videos. We're here to refer you to the right support to address this issue.
We advise you to contact YouTube support directly and let them know about the issue you have encountered. Once acknowledged by their team, they can look into this and may provide a workaround or develop an update with their app to resolve the issue.
For more information, you can contact them at YouTube | Google Help
We hope this will be resolved soon, and let us know if you have further concerns or inquries.
Best wishes,
Kash
I did report it there - shockingly I got a response, which was unexpected given prior dealings with them. However, it was not at all useful, just telling me to either do things I'd already said I did, irrelevant things (like rebooting my router, which makes no sense here but I tried it anyway), and had stuff about Roku TVs when I'd specified my model number (which is not in fact a Roku tv).
Anyway, I'll keep poking there, but in the meantime I'm still curious if anyone else is seeing this - and maybe they can report too, maybe that'll help - or it there are any other settings I can try to change to work around this.
So when reinstalling didn't help, their only response was "We recommend leaving feedback about the issue you're experiencing. This will help our engineers identify the problem and hopefully resolve it in a future update. To do this, please tap on your profile icon on the YouTube app or website > Help & Feedback."
Not a great sign, but...we shall see.
