There are threads upon threads upon threads on this issue and all are locked without any actual solution, nor answer being given.
Steps I've taken to TRY (and failed) to resolve this issue.
-Uninstalled and reinstall the YouTube app.
-Checked for app updates (n/a)
-Checked for Roku software updates (n/a)
-Unplugged the TV for 10 minutes
-Reset the router
-Reset the TV's internet connection
NOTHING WORKS!!
Only the YT app is affected. And it's on a Westinghouse Roku TV with the Roku build 14.0. All I get when clicking the app is the start sound (when it does play) and a black screen. I've left it on for an hour (a screensaver pops up after 5 minutes), while I did other tasks. The app simply refuses to load
There is no photo of this because all you would see is a black screen. I have video, but the last time I uploaded a video for tech support, YT banned me for 3 months! In the video, all you would see is the clicking of the app and it going black without even showing the logo upon "loading."
#youtube #rokutv #westinghouse
Greetings from the Roku Community!
We understand that your YouTube app is only showing you a black screen, we would like to coordinate this with our Roku-appropriate team for review. Please provide us with the following details.
We look forward to your response.
Cheers,
Riamie
My issue was different than the other one mentioned here - but additionally, they seem to have released a patch that fixed it (it was better yesterday, and I looked and the app version now starts with 20241211 instead of 20241209.
Thanks for the update. teleute00
We're glad to hear that the issue has improved due to the YouTube app's update.
If the issue persists, keep us posted in this thread so our team can continue to assist you.
Best wishes,
Kash
