Forum Discussion
Anonymous
Thanks for the post.
Is Youtube TV the only channel that you are experiencing this issue with?
Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.
Does this clear up the issue you are seeing? Please keep us posted what you find out.
Thanks,
Danny
I went through the steps (remove channel, restart, add channel), and there is still a delay. My internet connection is strong, and I don’t have any issues streaming. Just the annoying delay changing channels.
- Anonymous4 years ago
4800X hardwired with 300 mbps. Your condescending comments don't help anything. I'll be keeping my replies to people that want to actually help solve the problem and not trying to sound smart with irrelevant commentary to the issue at hand.
- Anonymous4 years ago
Same here, I appreciate the troubleshooting steps, but still is delayed.
- TrooperDada3264 years agoRoku Guru
Anonymous did you even read anything I said? Exactly which real cool model do you have? It helps to elaborate and you can always edit your post. In a previous post you said it’s a 2020 altrube but that it doesn’t explain anything. You could’ve bought it in 2020 but it was designed and made before that. It’s an older generation. What is the model number and when did you purchase it and from where? Also do you have it hooked up with ethernet or Wi-Fi? Did you try both? I have my Ultra on ethernet. 500 Mbps. You say you have a strong connection but you’re not providing enough details. Run a check connection test on your Roku. What does it say for signal strength and speed
- TrooperDada3264 years agoRoku Guru
I am not being condescending but unless you get full details people cannot fully help you. When did you purchase it? When you do a check connection test what are your results? I asked you a bunch of questions and you have not answered me. Your Roku is basically over 2 year old and out of warranty. My Ultra is the 4800R. That’s the most recent version. It’s running Roku OS 10.5. YouTube TV version 2.21 build 94005571. I ran a check connection test and it is getting 189 Mbps. Keep in mind that The network cards are in a Roku are limited. And everything I do on it opens up instantaneously including scrolling through networks on YouTube TV. If I could upload a video I would
- roblove4 years agoChannel Surfer
@TrooperDada326, Thanks for sharing your extensive Roku findings.
As posted earlier in this thread, I have a current Roku Express 4k+ model 3941x which has the same ARM Cortex A55 CPU as your Ultra, but RAM is 1gb instead of Ultra 2 gb. Express 4k+ runs wireless only & Roku measures 182 Mbps download speed. Roku OS 10.5 w/ latest YouTube TV 2.21 ver. build 94005571. I installed (& removed/ re-installed per Roku proper trouble-shooting protocol). I still get 7-8 sec. delay when changing YouTube TV channels. TV is an older 50" 1080p Pioneer plasma. HDMI cable used is one shipped w/ Roku Express 4k+.
Hardware specs: https://developer.roku.com/docs/specs/hardware.md