Forum Discussion

JoeJ's avatar
JoeJ
Channel Surfer
5 months ago

Youtube Loading Guest Mode

My YouTube channel stopped operating. Instead, there is a screen that states"Loading guest mode", but it never actually shows a guest mode screen. I have no idea why this happened or what I can do to stop it and go back to the regular YouTube screen.

Any advice most appreciated.

app availability

5 Replies

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    5 months ago

    Thanks for sharing this, JoeJ!

    Could you share some photos so we can take a closer look? We'll be able to help you from there.

    Please get back to us soon!

    Roku Community Team

    • JoeJ's avatar
      JoeJ
      Channel Surfer
      5 months ago

      Thanks for the reply.

      But do you want me to attach photos to this Roku message or the email I received?? I don't see an upload link.

      Please advise. 

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator
        5 months ago

        We're glad you replied!

        Here's how to upload a photo here. Let me walk you through it.

        1. Tap the Camera icon on the options above the text box.
        2. You may choose the following options below:
           
           
           
           

          If you choose Upload, you may Drag or select Choose files from your library. For URL, you may need to paste the URL of the photo into the space provided to upload it.
        3. Lastly, if you choose Saved Photos, you can upload photos from the Community Forum.

        Let us know if you need more help!

        Roku Community Team