Forum Discussion
Same exact problem here and taken it further, Searched youtube and internet and performed and replaced every possible device and tried every possible remedy to no avail. replaced cables and contacted xfinity multiple times. They have the new App where you can chat and they try to fix it, My impression they will do anything to keep a Tech from coming out.
Conclusion, It is Xfinity not being able to handle the millions of users and if you want uninterrupted television you have to get the cable to one of their boxes.
Noticed this on channels most Viewed like last night watching the Allstar game , Buffered and buffered again and then again and etc etc.
At the time this started I was a YouTube TV subscriber and believed it had to be my again Modem/Router.
Replaced it and it was the same.
Happens on all 4 TV's with all different style roku devices.
I finally gave up and decided we will have to get cable to one television with their Box for uninterrupted Television.
- OwnerofDevices4 years agoRoku Guru
I am no longer with Xfinity, but the only thing that I ever did to get rid of buffering was to restart my TV through the roku system menu.
- OwnerofDevices4 years agoRoku Guru
Restart your device it worked for me every time I had buffering.
- 6sense4 years agoReel Rookie
Like I said, I've tried everything.
Only happens (often) with the Xfinity Beta App. All other apps work fine. "Tried Everything"!
- RokuNimfa-C4 years agoRetired Moderator
Thank for the post.
Did you restart your Roku device before re-installing the channel? That step is crucial when performing the troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings> System> System restart.
If you are still experiencing an issue with channel playback, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.
You can reach Xfinity support here: https://www.xfinity.com/support/
Regards,
Nimfa