Forum Discussion

llgrubbs's avatar
llgrubbs
Reel Rookie
5 years ago

Xfinity buffering and stoppage (and other channels too)

I've used Xfinity Stream with ROKU on three TVs (not smart TVs) for at least 3 years and seldom had a problem.  Within the past 2-3 months, Xfinity Stream, Prime and other channels have become increa...
mpv280's avatar
mpv280
Newbie
4 years ago

Problem is playing back a recorded video. It plays on the TVs that are using xfinity boxes, but not using Roku. It can play from the beginning, but can't play resuming. Error: The Video Cannot Be Played. Error: TVAPP-00306.

Model 3810X-Roku Streaming Stick+

SN YH00DP676201

SW version 11.00 build 4193-50

Device ID 21309D676201

OwnerofDevices's avatar
OwnerofDevices
Roku Guru
4 years ago

A quick and easy way to resolve buffering issues on the Xfinity stream channel is to restart your device or TV from the menu. I had to do a restart last week on my Westinghouse Roku TV.  

  • sellsmri's avatar
    sellsmri
    Newbie
    3 years ago

    Restart from the Roku settings menu worked for me!

    • llgrubbs's avatar
      llgrubbs
      Reel Rookie
      3 years ago

      I solved the problem.  Dropped Xfinity/Comcast and switched to Metronet/YouTube TV.