Xfinity app will not produce audio when started.
For the last few months, the xfinity app does nor produce sound. I have changed every cable, changed where it is connected and have reset the roku with no fix.
All I can do is start the xfinity app. Select the channel I want to watch. Power down the roku, and immediately start it back up. When I do this, it starts the xfinity app and has sound.
This is the only app that does not produce sound, and the only app that opens directly on a restart.
Glad to see you here in the Roku Community, mshetzline!
We understand you're encountering unintended behavior when streaming with your Xfinity app, which has an audio problem when trying to watch content.
Since this is the only app having a problem, we recommend reaching out directly to Xfinity Customer Support. As they manage, maintain, and regulate the channel, they can offer advanced troubleshooting steps tailored to your concern.
We are hoping that this gets sorted out soon for you.
Best,
The Roku Community Team
