Forum Discussion

AuroraIchimaru's avatar
AuroraIchimaru
Newbie
4 years ago
Solved

Wrong Movie- The Curse of La Llorona

When you go to watch the move, The Curse of La Llorona the picture and description are right, but the video is wrong. Instead of the movie with Linda Cardellini in it, you are shown some B rated ghos...
  • RokuDanny-R's avatar
    RokuDanny-R
    3 years ago

    Hi Community users,

    Thanks for your patience while we investigated the issue regarding incorrect content being played.

    Please be aware that we believe the issue has now been resolved and we invite you to check to see if you are able to view the correct content.

    Should you need assistance in the future, please don't hesitate in posting again in the Roku Community.


    Thanks,
    Danny

Wndrwmn911's avatar
Wndrwmn911
Newbie
3 years ago

On the Roku Channel, it lists the 2019 movie of The Curse of La Llorona and has the description and actors listed correctly, but when you play the movie, it is some documentary type ghost hunter film about La Llorona. It is not the movie it should be

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

Wndrwmn911

Thanks for the post.

I have passed along your concerns to the appropriate Roku team to investigate further.


Thanks,
Danny

  • Kirstinbrazeal's avatar
    Kirstinbrazeal
    Newbie
    3 years ago

    It still is messed up

    • RokuMary-F's avatar
      RokuMary-F
      Community Moderator
      3 years ago

      Hi Kirstinbrazeal,

      Thanks for sharing your observation.

      We are currently aware of the issue and our appropriate team is working diligently to resolve the issue. Rest assured once more information is available I'll be sure to update this Community thread.

      We appreciate your patience while we investigated this issue.

       

      Best regards,
      Mary

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator
        3 years ago

        Hi Community users,

        Thanks for your patience while we investigated the issue regarding incorrect content being played.

        Please be aware that we believe the issue has now been resolved and we invite you to check to see if you are able to view the correct content.

        Should you need assistance in the future, please don't hesitate in posting again in the Roku Community.


        Thanks,
        Danny