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Shay40's avatar
Shay40
Reel Rookie
2 years ago
Solved

Wrong local channels on Hulu Live

I have a Roku hooked up to my Tv. In the past week or so, the wrong local channels started showing up on my Hulu Live. Hulu did all they can do, internet company is no help. However, the right channe...
  • RokuJanadeeK's avatar
    2 years ago

    Thank you for reporting this issue to the Roku Community!

    We understand that you are having issues with the Hulu channel. We're happy to assist you with this. Kindly try the recommended basic troubleshooting sequence below:
     
    1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
    2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
    3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
    If the content still shows the same error, we would need some backup from the channel support team. Please contact them directly and share the issue. They might need to release an update in order to resolve it.
    You can contact them here directly at Hulu Help Center.

    All the best,
    Janadee