Forum Discussion

NotAChance's avatar
NotAChance
Newbie
2 years ago
Solved

Why was Tidal removed from channels?

The musical streaming service, Tidal, was removed from the channel lineup. Why?
app availability
  • RokuMaryEF's avatar
    RokuMaryEF
    2 years ago

    Hey everyone,

    If you’re looking for the Tidal app on Roku and can’t find it, you’re not imagining things. It’s no longer available in the Roku Channel Store.

    When a channel disappears, it usually means it was removed from the platform, sometimes by the content provider.

    We get that this might be frustrating, but there are still tons of great channels to check out on Roku. If you’re looking for similar content or want to explore something new, here are a few tips:

    • Featured apps – See what’s trending on the Channel Store homepage
    • Top Free apps – Browse popular free options
    • Categories – Check out the Music, Entertainment, or News sections
    • Recommendations – Look at channels based on your past viewing habits


    Want more info on why some apps get removed? Here's a helpful link:
    Why is an app no longer available on my Roku streaming device? | Roku Support

    Thanks for being part of the Roku Community! If you have any questions, we’re here to help.

    — Roku Community Team

  • JimHeard's avatar
    JimHeard
    2 years ago

    Here's a link to Plex's instructions on how to link your Tidal account to Plex:

    https://support.plex.tv/articles/adding-tidal-subscriptions-to-plex/

    As you'll see, there are several options.  I chose the simplest, which simply links your Tidal account, and lets you use it through Plex, but does not let Plex handle the billing or otherwise manage your Tidal account.  If you want that basic option, scroll down to the instructions under the heading "Link to an Existing TIDAL Subscription for Access."

SLOlife805's avatar
SLOlife805
Channel Surfer
2 years ago

I moved over to AppleTV 4k 3rd gen.  Was pretty fast setting up all my streaming services, what surprised me is TIDAL sounds so much better playing through the AppleTV, nothing is different, just better more pleasing and detailed music coming out of audiophile multi channel stereo system (but not ultra high end audiophile).  Screen layout is more like ChromeCast snd Fire, so I like Roku layout better, but not enough better not to leave over the Tidal compatibility issue.  In the meantime I will leave my Roku set up also going into my Receiver via HDMI.  The Tidal App layout is better on the AppleTV too,

Not sure who stopped the service given both Roku and TIDAL responses are essentially there are choices for streaming (music app:or streaming device). Sounds like a legal baffle coming.  I’ll take guess and assume it is Tidal’s fault but Roku was stupid to let the app stop being supported as I can’t be the only that is leaving Roku over this.  

For those with Plex nice work around.

atc98092's avatar
atc98092
Community Streaming Expert
2 years ago
SLOlife805 wrote:

Not sure who stopped the service given both Roku and TIDAL responses are essentially there are choices for streaming (music app or streaming device). Sounds like a legal baffle coming.  I’ll take guess and assume it is Tidal’s fault but Roku was stupid to let the app stop being supported as I can’t be the only that is leaving Roku over this.  

Based on the responses from Tidal, I'd say they are the ones that pulled the app from the Roku channel store. Based on your comments about the improved sound quality using a different device, that would indicate that the Roku doesn't support the higher quality audio codecs that Tidal prefers to use. Roku can't force a company to provide an app for their devices, so if Tidal decided to bale there's nothing Roku can do about it.