Forum Discussion
You should probably send a message to The Weather Channel at https://support.weather.com/s/email-us?language=en_US
It seems that they are the only ones who can answer for this problem. I know they have made a substantial update to their app recently. This could be a nasty bug they have run into.
I may have found a better place for contact about the app: http://feedback.weathergroup.com/support/tickets/new
Select "The Weather Channel App" and submit a ticket.
Yes, my app has also been down since 5-27-22 for the same error. My service is DISH.
- sydcatmom4 years agoReel Rookie
Thanks for posting; I just submitted a ticket. We'll see if they actually give a poo and reply. I'll post any reply I may receive.
- rtc674 years agoReel Rookie
Same here in Florida Panhandle with COX cable and Roku App. If you press * on Roku in TWC app, it will indicate the following: App Version: 2.0.0 and Client Version: 3.3.5.
Unfortunately removing, reinstalling, or updating has no effect.
- sydcatmom4 years agoReel Rookie
The update for Roku was posted yesterday and is working for me this morning. I finally received an email this morning telling me the Weather.com support website was not the right place to submit a ticket and I should have gone to: www.streamtwc.com. Please bookmark that site for the next time they screw us all up. :P