Watch TCM not working...again.
Well I am having the same problem since last week. When I try to watch a movie on watch tcm I get the message authorization for this content has failed. Anyone out there figured it out???
Forum Discussion
oK. I JUST solved the problem of getting the error message when trying to play movies on watch tcm. I was getting the error message authorization for this content has failed. Went to left of screen at the bottom where it says sign out. It took me to th activate screen with a code which I used at the tcm activate website. I then tried to play movies and was successful. Hopefully it continues to work!!
Followed your steps, but was unsuccessful.
Hi, okayo!
Thanks for your first post in the Roku Community!
We apologize for the inconvenience caused by the issue you're having with the TCM channel. We are more than happy to assist you further in resolving this issue. Thank you for updating us with all the steps you have taken so far. To better assess this issue, could you please let us know if you encounter any error messages when you try to access TCM? If yes, kindly send us a photo of the error message so that we can provide you with the right steps.
In the meantime, you can try to Uninstall the app.>>Restart Device>>Re-install the app. For detailed instructions, you can refer to this support page: How to resolve a channel playback issue.
Let us know if this step will help.
All the best,
ElmerI have done EVERYTHING mentioned in this string: checked for updates to the TCM app (I'm current), uninstalled the app + rebooted + re-installed, logged out of the app and re-activated. Nothing works. I can see the host intro, but when I play a movie I get "Authorization for this content failed".
Any other suggestions?
Try just going out of the app (not signing out) click in another app and then go back in and try movie again. If it's all movies u get this message then call the provider that you get TCM app through. For me I found out it was a known technical issue with Xfinity. If that doesn't work try contacting TCM. Also sometimes the authorization content error happens with movies they just make available. I don't know why that is.
