Forum Discussion
Sometimes it's because you have to reauthenticate which the only way to do that manually is by signing out of the app and then signing back in. Sometimes it works if you just exit out of TCM click on another streaming app and then click back into TCM and the movie played, that happened to me the other day I don't get it but it's quirky
We have tried everything above NOTHING WORKS. The TCM app is the only one of all our apps that does not function. No ROKU technical support number, nothing. What a disappointment this company is!! Deano
- renojim10 months agoCommunity Streaming Expert
dherbert53, have you tried contacting TCM or the provider that gives you access to Watch TCM as mentioned above? Roku is not the provider, by the way. Even if you could get technical support from Roku, they wouldn't be able to help you.
- Bob3201410 months agoNewbie
What worked for me was getting a new ROKU model. I had an old one that just wouldn't work with TCM or MAX. The new model (stick) works just fine.
Hope this helps.