Forum Discussion

TheBeedo's avatar
TheBeedo
Reel Rookie
3 years ago
Solved

Videos are zoomed in, but Home Screen is fine

I just recently started having an issue where videos are zoomed in. I’ve tried watching things through Netflix, Disney+, and YouTube- all are zoomed in.  The weird thing about it is that it is ONLY ...
App playback
  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hello! Cskelly,

    We're sending you a warm welcome from the Roku Community!

    Thank you for reaching out to us. We're pleased to assist.

    • Is this the first time you have experienced this issue?
    • Is the issue happening on all content or channels, or is this isolated to one content or channel?

    In the meantime, please check out this article on How to change the display type on your Roku streaming player.

    Please keep us posted on what you find out, and we will be happy to continue assisting you further. We look forward to hearing back from you.

    Thanks,
    Arjiemar

TheBeedo's avatar
TheBeedo
Reel Rookie
2 years ago

So I actually think I found the issue. I was only having the issue whenever I had other Roku backgrounds applied on the home page other than the default one. Once I switched back to default, my videos were fine!

renojim's avatar
renojim
Community Streaming Expert
2 years ago

TheBeedo, can you elaborate?  Are you saying if you choose one wallpaper or theme the videos are zoomed in, but if you choose a different one they're not?  Can you give specifics.