Forum Discussion
I have the same issue. I bought a SMART 55gj4725K Roku TV. I also bought a 32GB USB 2.0 memory stick. The TV formats it just fine but at the end of the process it says "USB Drive too slow" and i can't use it. Both the stick and the TV are brand new.
Do I buy another stick possibly wasting money when the problem might be the same?
Please can Roku answer the user's question instead of just giving us the 'How to use Live TV Pause' spec sheet.
Also, can i use a USB 3.0 stick? Will that help (or even work since the ports are USB 2.0)?
Welcome to the Roku Community, Lazbing!
We understand you're having trouble connecting your USB device to your TV. We'd be more than willing to investigate this further.
Have you tried connecting your USB to another USB port on your TV? If not, we recommend doing so to see if that improves the speed. In addition, yes, a USB 3.0 drive will usually work in USB 2.0 mode on a Roku device/TV. However, some USB 3.0 drives may not work if plugged directly into the TV's USB port. To get around this, you can try using a USB 2.0 extension cable or USB 2.0 hub.
Please let us know if this works for you.
All the best,
Emman