OK did you first of all pay directly at the newsmaxplus.com website that is the only place you can pay once you put in your password and email does send you a receipt when you get the receipts you should be able to go on any streaming site that carries Newsmax and you’ll automatically get Newsmax Plus because you paid for it now if all of a sudden starts asking for your email address and password several times that means there’s a problem with your payment make sure you use the card that has a limit that has not been reached and you entered in all the numbers correctly