Forum Discussion
I just bought a Roku Express (3930) for my father-in-law and having same sign-in issues. No SD card to take out, have restarted Roku and re-installed Apple TV app multiple times no luck, still getting the signing in screen buffering forever and verification error from my mobile phone...help?
- seanhasarrived6 years agoReel Rookie
I realize tech support is stating this is a APPLE issue but if you are going to carry their App on your product you should really have them fix it. I try logging in with my APPLE ID and it just keeps spinning, Signing In.... My fear is calling Apple Support and they will state its not their device since its a Roku and it wont work. Apple support is utter garbage that is why I bought a Roku instead of an Apple TV..
Maybe Roku as a company should state we are not offering your channel until you fix the problem.. I am keeping my 30 dollar Roku device just because it carries my Cable carriers app which I can use on a tv without having a box otherwise id take this back to my the store where I bought it because basically this is false advertisement. Why say you carry an App if it doesn't work with your devices?
Please escalate this to your upper management and have it fixed.. The Better Business Bureau and the FCC should look into this if it continues
- sixtoe6 years agoReel Rookie
I too have the same issue. Unable to login to Apple TV via a new Roku Express. I reached out to Roku Support, and they told me to talk to Apple.
The Roku Express is not compatible with Apple TV, and it should not be advertised or sold with Apple TV mentioned in the marketing (as it currently is).