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dlhobbs62's avatar
dlhobbs62
Newbie
22 days ago

Unable to sign in to Paramount+ Plus on Roku TV

Anyone else's Roku Paramount subscription keep locking up on the TV. Haven't found a work around. It stays out for a day or two then it's back to normal. At the same time, I can still watch on my phone. Any clues?

4 Replies

  • Exactly what's happening to me but it has happened on multiple occasions. I wonder if it is happening at the same time for everyone. 

  • dlhobbs62​   Not exactly sure what you mean by lock up, but I am having an issues with Paramount Plus today.  I am not able to watch and if I try to sign in, it asks me to purchase a subscription, but I have a subscription through my cable provider.  So, it may be some Paramount plus network issue today.  I would give it a day and see what happens.  Or you can contact customer service for P-plus, directly. 

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator

    Welcome! dlhobbs62​ 

    You mentioned having an issue with Paramount+ on your Roku TV. You can try these steps:

    • Remove the app: Highlight it, press Star, select Remove app
    • Restart Roku: Settings > System > Power > System restart
    • Reinstall the app: Go to the Streaming Store and add it again

    You can visit here for more info. 

    Let us know what you find out!

    Roku Community Team