Forum Discussion

cnherrick's avatar
cnherrick
Reel Rookie
3 years ago

Unable to remove channels

Unable to complete loading channel information on certain channels - ex: Directv, wondrium, several others. Thus unable to remove these channels. Please advise. charles.n.herrick@gmail.com
qberries5156's avatar
qberries5156
Newbie
3 years ago

HIGHLIGHT CHANNEL. PRESS * . MENU DOES NOT LIST REMOVE CHANNEL. REMOVE CHANNEL IS NOT AN OPTION IN THE MENU.

ONLY WANTING TO REMOVE, THEN RE-ADD IN ORDER TO SAVE LOGIN DATA. CANNOT OPEN WONDRIUM APP WITHOUT LOGGING IN EVERY TIME IT IS OPENED.

RokuAnjelie's avatar
RokuAnjelie
Community Moderator
3 years ago

Hi qberries5156,

Thank you for posting here in the Roku community!

We completely understand that you can't highlight the channel press. However, you can remove the channel by visiting the Roku Channel Store.

  1. Press Home  on your Roku remote
  2. Select Streaming Channels to open the Channel Store
  3. Locate the channel you wish to remove and press OK  on your remote
    • Tip: A check mark identifies an installed channel in the bottom right-hand corner.
  4. Select Remove channel and confirm the selection when prompted

Please keep us posted!

Thanks,

Anjelie