Forum Discussion

AW8's avatar
AW8
Reel Rookie
10 months ago
Solved

Unable to load any videos when streaming Disney Plus

Bought a new tv last week (Polaroid Roku 50”) all apps working except Disney+. The app opens and signs me in as normal but when I choose something to watch it won’t load. Disney is working fine on ot...
app playback
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    9 months ago

    Hi Community Users,

    We’re happy to report that this issue has been resolved for most users!

    If you're still experiencing the problem, please feel free to start a new thread, and we'll continue to assist you. 
    We’ll be closing this discussion now and marking it as solved. A big thank you to everyone who reported this and for your patience as we worked through it!

    Happy Streaming! 💜
    The Roku Community Team

AW8's avatar
AW8
Reel Rookie
9 months ago

Disney working for me too now. 
Still unable to watch Now TV though - just get taken to the page to buy a subscription 

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
9 months ago

Hi Community Users,

We’re happy to report that this issue has been resolved for most users!

If you're still experiencing the problem, please feel free to start a new thread, and we'll continue to assist you. 
We’ll be closing this discussion now and marking it as solved. A big thank you to everyone who reported this and for your patience as we worked through it!

Happy Streaming! 💜
The Roku Community Team