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GregM's avatar
GregM
Streaming Star
5 years ago
Solved

Turn off "Who's Watching" on Prime?

Is there a way to turn off the Who's Watching forced selection on Amazon Prime channel?

I guess it's a nice idea but we don't need it and I can't find a way in "Settings" to make it go away.

12 Replies

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  • Go to "manage your profile"  delete the Kids account that was automatically created for you. With only one profile left, Amazon will skip the Who's Watching screen. 

    1. Log into Amazon.com
    2. In the "Accounts & Lists" menu, go to "Your Prime Video"
    3. At the top right there should be a "Who's Watching?" dropdown. Click on that, then "Manage Profiles"
    4. That's where you should be able to click on the Kids profile (edit it) and you'll see the "Remove profile" link.

     

      • PeopleinAustin's avatar
        PeopleinAustin
        Reel Rookie

        Totally right AmazonBlows  sorry about that - whatever the link I was using when I did this on my phone worked, but that one certainly doesn't.

        Just tried on my computer and here's how to get to the same place: 

        1. Log into Amazon.com
        2. In the "Accounts & Lists" menu, go to "Your Prime Video"
        3. At the top right there should be a "Who's Watching?" dropdown. Click on that, then "Manage Profiles"
        4. That's where you should be able to click on the Kids profile (edit it) and you'll see the "Remove profile" link.

        Hope this helps someone.

    • teelions's avatar
      teelions
      Newbie

      The answer stated by 'PeopleinAustin' is is the CORRECT answer!

      • Jonathanr's avatar
        Jonathanr
        Binge Watcher

        Alas, the tips on this thread don't work anymore, at least for me. "Whos' watching?" is back every day after a Prime Video update - even if you don't have a kids profile and have only one profile. Anyone with any fresh tips on how to remove please chime in, thx. 

    • Famsden's avatar
      Famsden
      Newbie

      That link to Prime Video support in NO way helps with this issue. First - although that is supposed to be Prime Video answers, it's soon evident from the "garage delivery" answer that you're just in a generic Amazon database. And second it's clearly evident that Amazon is gone deaf that they have created a user issue.

      • ottovondoom's avatar
        ottovondoom
        Newbie

        How is Roku supposed to help with this? That's like complaining to your bank about your water bill. Yeah the bill shows up on your bank statement but they don't control that.

  • For me, in Safari on Macbook Pro, it was under Account & Lists / Account / Your Profiles / Kids / Remove this profile.