Forum Discussion
Hi NWMom98204
Thanks for the post.
Did you restart your Roku device before re-installing Tubi? That step is crucial when performing troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
Keep us updated!
All the best,
Kariza
My husband decided to go to the store and exchange the roku stick for a different one. We tried it again and the same thing is happening wirh Tubi.
- AvsGunnar3 years agoCommunity Streaming Expert
To eliminate a power supply issue, try powering the Streaming Stick with a power adapter at the wall if currently using your TV USB power port for power. (if the Roku device did not come with a power adapter, try using a cell phone 5volt, 1amp charging adapter).
Would also try the Roku device on another TV to see if issue follows device. Also verify your network/router is not using any ad-blocking features.