Forum Discussion
Hi NWMom98204
Thanks for the post.
Did you restart your Roku device before re-installing Tubi? That step is crucial when performing troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
Keep us updated!
All the best,
Kariza
Tried that just now. It didn't work. Shows still go back to their start menu after playing for about 5 seconds I tried EVERYTHING! Even Tubi support couldn't help me.
I'm having second thoughts about buying a Roku stick and am ready to throw in the towel and return it for a refund. I wish I still had the packaging so I could do that.
Tubi works on every other device in our house EXCEPT the Roku in the bedroom.