Forum Discussion
Hi JohnL56,
Welcome to the Roku Community!
To confirm, are you subscribed to AMC through Roku Pay or are you subscribed to the channel provider directly? If this is through Roku Pay, it would be best to talk to the specified team since we need to gather more personal information. You can reach them here. Choose the options for "Account, payments, & subscriptions," and they are the best ones to help you out with that matter.
However, if you have a subscription through the channel provider directly, you will need to contact the channel provider for further assistance with the issue you've been experiencing.
You can contact them here: AMC Support.
If you have any other questions or concerns, please let us know.
All the best,
Chel
- JohnL562 years agoChannel Surfer
THanks, Chel. I had a chat with someone at Roku Support, who confirmed that the offer has expired. I should have started the Apple TV at the same time as AMC, since that's the one I was most interested in. Hopefully this will teach me a lesson 8-}
- JB002 years agoNewbie
If it makes you feel any better John I'm in the exact same boat, bought my stick 2 days after you did and put it off cuz I was watching other things. After researching I found you had 90 days from activation to claim the apple tv offer, so I felt like I had some time. According to Gail on Roku chat the offer ended in Dec '23, so a bit confused. There are other ways to get this and similar offers apparently like buying another apple device as a new sub just research first