Forum Discussion

kbsb14's avatar
kbsb14
Reel Rookie
7 months ago
Solved

The Roku Channel unsupported region (Guam)

Recently purchased a used Roku TV off of FB Marketplace. Everything is working as it should EXCEPT the Roku Channel.  When I click on Roku Channel, it takes me to the Roku Channel Home Page. When...
app availability
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    7 months ago

    Thanks for keeping us posted, kbsb14!

    We've noticed that you're located in an unsupported region. Just a heads up, some features, like this channel, are only available in some regions. But no worries, you can still access some channels on Roku, like Netflix, and keep streaming like usual!

    We hope this clarifies your concern.

    Roku Community Team

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
7 months ago

Thanks for keeping us posted, kbsb14!

We've noticed that you're located in an unsupported region. Just a heads up, some features, like this channel, are only available in some regions. But no worries, you can still access some channels on Roku, like Netflix, and keep streaming like usual!

We hope this clarifies your concern.

Roku Community Team

  • 1303shakegmail's avatar
    1303shakegmail
    Newbie
    6 hours ago

    I gave this POS away There is not in the help or instructions saying it doesn't work outside US

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator
      6 hours ago

      Hey! 1303shakegmail​ 

      You can check out our post right here. Roku has regions outside the US that are supported. If the country you're in is not listed, this means that it's still not supported there yet. 

      But we are hoping to expand our services soon!

      Roku Community Team