Forum Discussion

hindresslesbian's avatar
hindresslesbian
Reel Rookie
3 months ago
Solved

The Roku Channel returns to the Home Screen

I’ve had my roku for only 3 years and when I try to watch anything from the roku channel, it brings me back to the homepage over and over again.    Cant watch anything. Additionally, I updated the app and  seems to have stopped   working in Argentina. 

app playback
  • RokuElizer-A's avatar
    RokuElizer-A
    3 months ago

    Hey, hindresslesbian

    It appears that you're not able to access the Roku channel app. Just a heads up the Roku Channel App can’t be accessed from certain areas, including your location, due to geo-restrictions that prevent it from working.

    However, you can still use the Roku device itself and access the supported apps.

    Hope this helps!

    Roku Community Team

2 Replies

  • JWS9518's avatar
    JWS9518
    Roku Guru
    3 months ago

    The Roku and most apps will only work in supported regions. It says Roku is in Argentina on their website, but that does not mean that all features are supported.  I suggest doing a system restart or unplug power for 60 seconds and see if that helps.  

  • RokuElizer-A's avatar
    RokuElizer-A
    Community Moderator
    3 months ago

    Hey, hindresslesbian

    It appears that you're not able to access the Roku channel app. Just a heads up the Roku Channel App can’t be accessed from certain areas, including your location, due to geo-restrictions that prevent it from working.

    However, you can still use the Roku device itself and access the supported apps.

    Hope this helps!

    Roku Community Team