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smithW's avatar
smithW
Reel Rookie
2 years ago
Solved

The Chosen Season 4 Episode 5

The Chosen, season 4 episode 5 is failing to play successfully.   It starts playing, then the video freezes.  Eventually sometimes the audio will start up, and eventually a play back error occurs. W...
  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Hi, smithW.

    Thanks for the confirmation. 

    Since you are directly streaming this on the standalone The Chosen app, we highly recommend coordinating this with their Support team for review as they manage and maintain their app on the Rou streaming platform independently. 

    You may reach them here: The Chosen Support

    We hope this will be sorted out soon. 

    Regards,
    Carly