Forum Discussion

ster46's avatar
ster46
Reel Rookie
25 days ago

TCL Roku TV has no sound on any apps

TCL Roku TV. No sound from any app, yet the clicks and beeps from the home screen sound fine. 

All audio settings are correct. 

Unplugging the TV will allow sound to return for the very first app I launch. However, After changing apps there is silence. I have to unplug the TV after every show. 

 

app playback

2 Replies

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    22 days ago

    Hey ster46 

    We're investigating. Some users are reporting no audio across multiple apps. We're on it!

    Step 1: Try restarting your Roku device:

    • Home > Settings > System > Power > System restart
      (Skip "Power" if it's not shown)

    If the issue persists, please share:

    • Roku model, software version, serial number, device ID
      (Found under Settings > System > About)
    • Tracker ID (Press Home 5x, then Back 5x)
    • A short video of the issue, if possible

    For updates or to give feedback: Audio Issue – Under Investigation

    Thank you,
    Roku Community Team