Tablo won’t do anything about it. This was the biggest waste of money ever getting a Tablo. Tablo and Roku have had issues for years. If you scroll through the previous complaints you can see how long it’s been going on. I complained numerous times to Tablo filed numerous tickets and all they did was tell me they were working on it. They still haven’t fixed it. I turned them over to the Better Business Bureau. BBB wasn’t much help. The other day I got an email from Tablo wanting me to refer them to others to sign up. **bleep** no. They defraud the public