Forum Discussion

Suzieqdavis's avatar
Suzieqdavis
Reel Rookie
7 months ago
Solved

Spectrum app won appear on the home screen

App will not appear on my home screen. I have to go to the search screen to open.  I can't delete it either.

  • Thank you.  When I was trying before, I couldn't get the correct screen to appear on my phone app, this time it came up and I was able to remove it and add it back.  Much appreciated!!!

4 Replies

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    Suzieqdavis-

    If the channel doesn't show on your home screen so it can be removed, try to use the official Roku remote app on an Android/iOS phone/tablet connected to one of the Rokus on your account to remove the channel from your account. At the bottom of the app's Home screen, click Search and do a search for the installed channel name.   If it finds the channel, on the resulting screen you should get options to Launch the channel on your Roku, or Remove the channel.

     

    • Suzieqdavis's avatar
      Suzieqdavis
      Reel Rookie

      Thank you.  When I was trying before, I couldn't get the correct screen to appear on my phone app, this time it came up and I was able to remove it and add it back.  Much appreciated!!!

      • makaiguy's avatar
        makaiguy
        Community Streaming Expert

        Suzieqdavis-

        Thanks for reporting back.  When you re-added the channel, did it show up on your home screen this time?