Spectrum App is not playing any channels
After uninstalling and reinstalling the Spectrum app, logging in and out of both Spectrum and Roku, checking for updates nothing the app continued to not work. Then I unplugged the modem and router, ...
Forum Discussion
Has this issue been resolved I began experiencing today
Welcome to the Roku Community, Staterc!
Thanks for reaching out. We'd be happy to suggest some troubleshooting steps to help you get back on streaming the Spectrum TV app on your Roku.
Kindly follow the steps provided below:
- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
We also recommend rebooting your network connection. You could also try connecting your Roku device to an alternative network connection, such as mobile apps, to see if this makes any difference.
Here are the support articles for reference:
- How to improve the Wi-Fi or wireless internet connection to your Roku streaming device
- How to resolve a channel playback issue
Keep us posted on how it goes!
Best regards,
Carly
