Forum Discussion

MC237's avatar
MC237
Reel Rookie
7 months ago
Solved

Sling TV will not load up. All other apps work

My problem sounds similar to this old thread.  I didn't have this problem before but a few days ago the SlingTV app started stalling every 7 minutes and now it no longer loads on any of my Roku devic...
app playback
  • RokuJharra-Q's avatar
    RokuJharra-Q
    7 months ago

    MC237 Thanks for the update.

    Appreciate you getting in touch with us regarding your Sling TV issue!

    Since this is a particular issue with Sling TV and has attempted several troubleshooting steps, we strongly recommend addressing this directly with the channel provider, as they independently create and manage their app on the Roku streaming service.

    For more help, you can contact them here: Sling TV | Support

    Best,
    The Roku Community Group

MC237's avatar
MC237
Reel Rookie
7 months ago

Thanks for the suggestion but I did do a restart of my Roku Streambar between uninstalling and reinstalling the app.  So unfortunately that doesn't solve my problem.  The fact that nobody else seems to have this problem suggests something specific to my system.  Could it be a hardware issue with the Streambar?

RokuJharra-Q's avatar
RokuJharra-Q
Retired Moderator
7 months ago

MC237 Thanks for the update.

Appreciate you getting in touch with us regarding your Sling TV issue!

Since this is a particular issue with Sling TV and has attempted several troubleshooting steps, we strongly recommend addressing this directly with the channel provider, as they independently create and manage their app on the Roku streaming service.

For more help, you can contact them here: Sling TV | Support

Best,
The Roku Community Group

  • MC237's avatar
    MC237
    Reel Rookie
    7 months ago

    Turns out that 3 or 4 days after posting it suddenly started working again.  It's still the same app version and I changed nothing (I was using the android app in the meantime) but I checked it each day and eventually it started working.  Go figure!

    • RokuJharra-Q's avatar
      RokuJharra-Q
      Retired Moderator
      7 months ago

      Appreciate the post, MC237!

      Thank you for sharing your update. We are pleased to hear that you can now stream on your Sling TV app using your Roku device. 

      For future reference, if you encounter the same issue with a specific channel again, please coordinate with the channel provider team for further assistance.

      We hope you continue to have a Happy Streaming!

      Best,
      The Roku Community Team

      • MC237's avatar
        MC237
        Reel Rookie
        7 months ago

        Thanks RokuJharra-Q but I wouldn't call this a workaround.  One minute it didn't work and a few days later it did work.  I did nothing to my system between those events.