Sling App can’t access DVR data
I’m having an issue today with the sling app on both my Roku TV and streaming stick. I try to access recordings, and it comes back “no data available”. This is for both sling paid DVR storage and air...
Forum Discussion
If there's an issue with the app, then the app developer would be the ones to handle that. Roku doesn't build the apps, just like Apple, Google, and Amazon don't build the apps that run on their platforms. Sling (owned by Dish Network) built the app.
But, it's probably not the app. It might be, but if the app in and of itself was the issue, a lot of the 2.5 million Sling TV users would be experiencing this. To be sure, not all 2.5 million are Roku users, but Roku is the largest platform, so the number would not be a small one.
So, it's probably something going wonky with your app. Whether it's some stray data, or something else, we should start there.
- Remove the app
- Reboot the Roku
- Reinstall the app
All three steps, and in that exact order. Then, log in, see if it's working. Don't launch other apps, focus on this one for now. Is it working?
I contacted Sling and they are looking into it. It’s just the Sling app on Roku devices. I have unplugged, reset, uninstalled/reinstalled, and done other troubleshooting in a variety of different configurations, and still no dice.
I have done the same as well. Just have to wait and see for resolution.
I can confirm the same problem (1336 on 2/24/22), but it's unique to Roku Sling Cloud DVR programs. I can access cloud dvr fine via TV's sling app. I too removed, reinstalled and logged out/in to my ROKU sling app and no joy. I can also access OTA recordings (AIRTV) on ROKU sling app, just not cloud.
I have the same problem and it's not unique to Roku/Sling; I can't access DVR recordings thru my Sony/Google TV/Sling app, no error message just failure to play recordings.
