I’m having an issue today with the sling app on both my Roku TV and streaming stick. I try to access recordings, and it comes back “no data available”. This is for both sling paid DVR storage and air TV local channel recordings. When I access these on the sling app on my phone, all recordings are there and play just fine. The Sling TV app version on Roku is 8.19 build 1924. Please fix this issue.
I am seeing a similar issue. It started early morning on 4/24 with a message to the effect “there was a temporary issue” accessing the cloud DVR programs. This morning I see that 2 out of 13 of my cloud DVR recorded programs are available to watch while the other 11 show “No data available.” when I click on them. My OTA recordings are available. I see this behavior on 2 different Roku model devices with Sling TV app. All have latest updates and latest Sling TV apps. I also logged out of account, deleted Sling apps, rebooted Roku and reinstalled and logged into Sling apps. No change in behavior. My iPhone Sling TV app works with no issues. Sling appears to have some issue on their end.
I contacted Sling TV support and was told others are not reporting this yet. I find that hard to believe. At least I know I am not the only one having this issue. 😁
EDIT:
Just a follow up. I checked more of my OTA DVR (local storage) content using Roku and I see that some is available and some shows the “No data available” message.
Sling TV app on iPhone has no issue accessing OTA DVR programs.
I am having the same issue as well!
same problem here on two Roku TVs and a Roku box. message says "no data available" when trying to watch anything on my cloud DVR. I can however view everything on my Android phone using the sling app.
Same issue since about 8 AM EST on Feb. 24. I tried moving the recordings to trash and then retrieving them (in addition to steps other have tried) but that was also ineffective.
I'm having the same problem. Noticed it 5:00 am PST and still happens at 1:30 pm PST. Tried restarting ROKU and no change. It's happening on two different ROKU TV's.
I have the same issue since this morning and still getting the "no data available" at 3:30 PST.
Same problem in Maryland. Can playback some Hallmark Christmas movies recorded months back, but newer content not available. Can however, play the files on my computer.
"No Data Available" -- same problem all day on all my Roku devices in Texas. I can access Sling DVR recordings on my PC, but not on the Roku devices....
Same here in North Alabama. Works fine on iPhone, Roku won’t access air tv recordings. But the airtv channels live come in fine.
Just to add another data point, same "no data available" with sling on Roku with both ota and cloud dvr. Sling app on Android works fine.
I hope everyone is bombarding Sling to get them to fix it. Sling told me they “understood there was an issue”, but they may not know how widespread unless everyone complains.
I did, but I also want people to bombard Roku because it’s only on the Roku app, and might be their issue. Even if it’s not you’d think they’d want to work with sling to get it fixed
I'm having the same issues. If anyone has a resolution pls let me know
Folks -
It's Sling's app, not Roku's. The channel providers create and maintain the Roku-compatible versions of their own channel apps and provide them to Roku. Roku is just the platform on which the channel apps run. Roku is a conduit for whatever the Sling app sends it from the Sling web servers.
So if you want to turn up the pressure on someone, direct it at Sling. They, or whomever they contract to do their programming, are the only ones that can fix their app.
I am having the same problem here on both of my Roku devices, including my OTA recordings through my airtv.
