Forum Discussion

dougorama's avatar
dougorama
Reel Rookie
4 days ago
Solved

Shuts down watching recording

Watching DVR of YouTube it unexpectedly shuts off what I’m watching and returns to Home Screen.  This happened several times on two Roku devices on different televisions.  I have rebooted and even stared over and set up my Internet again.  Still happening.  I switched to my Vizio TV’s built in apps and went to YouTube without any problems.  I prefer Roku if it was working properly.  

  • Greetings, dougorama​!

    We noticed you're experiencing playback issues when watching DVR on YouTube. 

    Try these quick fixes below:

    1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
    2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
    3. Reinstall the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

    Still not working? Let us know!

    Roku Community Team

3 Replies

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Greetings, dougorama​!

    We noticed you're experiencing playback issues when watching DVR on YouTube. 

    Try these quick fixes below:

    1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
    2. Restart your Roku device: Go to Settings > System > Power > System restart > Restart Now.
    3. Reinstall the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

    Still not working? Let us know!

    Roku Community Team

    • dougorama's avatar
      dougorama
      Reel Rookie

      That seems to have solved it!  Thanks!

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator

        Awesome! dougorama​ 

        It's great to know that you're back on streaming! If you ever have any hiccups with the device again, you know where to get support. 

        Happy Streaming!💜

        Roku Community Team