Forum Discussion
Since the bands don't go all the way across but get offset half away across, I suspected the problem was with the TV rather than the Roku. But it repeating on other sets seems to knock that out.
Have you tried a different HDMI cable?
The TV works fine w playstation. Yes tried new hdmi and yes bought a new tv
- RokuTakashi2 years agoCommunity Moderator
Thanks for keeping us posted, Bdk1969
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Kash - Strega22 years agoRoku Guru
That’s really weird. If I search for failing backlight, I find lots of pictures that look like yours. But I’ve never seen a Roku failure that looked like that. I would expect a Roku failure to be much more “digital” – hard pixelated edges and weird colors. On the other hand, that looks SOOO much like a backlight because backlight LED strips are behind several layers of diffusers so when a strip or two go out, they make those soft edged dark areas. Oh and it could be coincidental, but so many of the similar images I find are of Vizios. eg:
https://www.avsforum.com/threads/vizio-m70-d3-backlight-failure.2972236/
- Bdk19692 years agoChannel Surfer
yes but why doesn't it do this on playstation? i disconnect the roku and connect tv to wifi and it works fine. its only when connected to the roku ultra that these lines appear. as i said previously i liked this product so much i gave 1 of them as a gift and bought 2 more for my son and my parents. I love the product but Im at the point of giving up on roku. 😞
- makaiguy2 years agoCommunity Streaming Expert
Suggestion:
Don't know if this will help, but try playing around with different settings under Settings > Display type.