Forum Discussion

haleboyz's avatar
haleboyz
Newbie
10 hours ago

Set up is fine. Nothing plays.

I just set up my Roku stick and the set up was fine. But when I try to play something, nothing plays. Even the help videos wont play.

1 Reply

  • RokuRhea-V's avatar
    RokuRhea-V
    Community Moderator

    Hey haleboyz​ 

    Just so we can get a clearer picture of what’s going on with your Roku Streaming Stick not playing anything, could you share a few more details?

    • Have you tried restarting your Roku stick or your Wi-Fi router yet?
    • Did the issue pop up right after setup, or was it working for a bit before it stopped?
    • Can you still get to the Roku home screen and settings without any trouble?
    • Have you had a chance to check for any software updates on your Roku?
    • A photo or video would be helpful.


    In the meantime, try to check out this page

    Looking forward to your reply!

    Roku Community Team