Hi, Harry6.
Greetings from the Roku Community.
Thanks for sharing your solution! This will really help out other users who are dealing with the same issue.
Feel free to reach out anytime you need help or create a new post for a different concern. We hope you continue to have a Happy Streaming! 💜
Best regards,
Carly
Hello, Weighing in again with information that may help folks fighting with the issue of their Roku frequently dropping Closed Captioning despite it being turned on in settings. I have tried many things and everything points to a power management issue. I tried this and suggest others give it a try as well if nothing else has worked for them. Go to the Roku app and navigate to settings on the left side menu bar. Select system and then power. Under the power tab select auto power savings and turn it off if it is set to reduce power to the unit after 20 minutes of disuse and this seems to be when closed captioning most often is dropped. Doing this will make the unit use a little more power but others say saving from this feature is minimal at best and if it causes closed captioning to be dropped it is just not worth it in my opinion. Harry6
