Forum Discussion

ScottChicago's avatar
ScottChicago
Newbie
2 years ago
Solved

Search missing from Home Screen

Come on Roku. We know you are aware of this, please fix it. On the Home Screen, the search option will be there and then later it disappears and all we are left with is Home / Streaming Channels / Settings. Often it mysteriously reappears. 

Others have had this problem and posted about it. Why don't you fix it?

I am using brand new 2024 Roku streaming devices at two different locations on two different tv's so it's not the device or the zip code. 

 

  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, ScottChicago

    We're pleased to welcome you here in the Roku Community.

    We are sorry to hear that you are facing an issue with your Roku device in regards to the "Search" option on the Roku interface. We understand how frustrating it can be to encounter such problems, and we are here to help you resolve this issue. To fix this problem, we recommend you to follow the troubleshooting steps mentioned below:

    • Restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).

    If the above steps do not resolve the issue, please let us know, and we'll be glad to assist you further.

    Best wishes,
    Kash

10 Replies

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi, ScottChicago

    We're pleased to welcome you here in the Roku Community.

    We are sorry to hear that you are facing an issue with your Roku device in regards to the "Search" option on the Roku interface. We understand how frustrating it can be to encounter such problems, and we are here to help you resolve this issue. To fix this problem, we recommend you to follow the troubleshooting steps mentioned below:

    • Restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).

    If the above steps do not resolve the issue, please let us know, and we'll be glad to assist you further.

    Best wishes,
    Kash

    • JeanInTN's avatar
      JeanInTN
      Binge Watcher
      2 years ago

      I used to have a search box, too, and can no longer find it.  I tried doing the System Restart you recommended, but that didn't change anything.  I can still search using my phone app, but I can't do it directly on the TV screen with the regular remote.  I used to be able to search for programs and you would show the available apps for that program.  I would like to see this function restored to the home screen.

      • RokuERey's avatar
        RokuERey
        Retired Moderator
        2 years ago

        Hi JeanInTN,

        Thanks for keeping the Roku Community posted!

        If I understand it correctly, you're having an issue with a specific channel, or are you referring to the Search option missing on your Home screen? 

        Please let us know more about this so that we can further assist you.

        Thanks,
        Rey

    • Rendiaz418's avatar
      Rendiaz418
      Newbie
      11 months ago

      How to fix this? Since there is no apps of Disney plus and prime video. 

      • renojim's avatar
        renojim
        Community Streaming Expert
        11 months ago

        Rendiaz418, where are you located?  Not all apps and features are available in all regions of the world.