Forum Discussion

TexasMarine's avatar
TexasMarine
Reel Rookie
3 years ago
Solved

Screen goes black for 2 seconds

Roku Ultra (4800 series)  You know in different streaming channels when you stop on a title it might start up the trailer for the title in the background? Nice feature. However in all the apps that...
app playback
  • makaiguy's avatar
    makaiguy
    3 years ago

    TexasMarine-

    Under "Settings > System > Advanced system Settings > Advanced display settings" some Roku devices have an "Auto-adjust display refresh rate" item. 

    If this is enabled, the Roku circuitry sends the signal output at the refresh rate (frame rate) used by the original source material, commonly 24 fps (frames per second), 25 fps, 30 fps, 50 fps, or 60 fps. Every time the source frame rate changes, the TV must adjust its display to accommodate the new frame rate, which on many sets results in a short blackout.

    This can happen when starting/stopping new programs, and when going in/out of commercial breaks that have a different native frame rate than the programs they are inserted into.

    If "Auto-adjust display refresh rate" is set OFF, the Roku converts everything to a frame rate of 60 fps and the TV doesn't have to adjust on the fly.

makaiguy's avatar
makaiguy
Community Streaming Expert
3 years ago

TexasMarine-

Under "Settings > System > Advanced system Settings > Advanced display settings" some Roku devices have an "Auto-adjust display refresh rate" item. 

If this is enabled, the Roku circuitry sends the signal output at the refresh rate (frame rate) used by the original source material, commonly 24 fps (frames per second), 25 fps, 30 fps, 50 fps, or 60 fps. Every time the source frame rate changes, the TV must adjust its display to accommodate the new frame rate, which on many sets results in a short blackout.

This can happen when starting/stopping new programs, and when going in/out of commercial breaks that have a different native frame rate than the programs they are inserted into.

If "Auto-adjust display refresh rate" is set OFF, the Roku converts everything to a frame rate of 60 fps and the TV doesn't have to adjust on the fly.

tlittle4life's avatar
tlittle4life
Channel Surfer
2 years ago

Setting the auto refresh to off fixed this very annoying issue. Now i can scroll through movies without having a seizure!  Lol. 
thanks!