Roku Stuck on Channel Tiles From Home Screen
Saw that this was solved but I'm still encountering the problem. The channel tiles all appear but I cannot select them, from the home screen, and the "highlight" box freezes. If I try to toggle over,...
Forum Discussion
Hi, xtremehardy388
Thanks for posting, and welcome to the Roku Community.
We understand your concern regarding the decline in performance of your Roku device, which has been stuck on the Channel Tiles on the Home Screen.
Based on your post, you are using the Roku Stick 3500 model which is part of the Legacy models that are no longer supported and cannot run the latest software updates. This means that apps and channels are now incompatible since your Roku device is unable to run the latest software updates as well as the new versions of the apps on Roku.
We hope for your understanding regarding this matter.
Thanks,
Kash
