Forum Discussion
JWS9518
8 months agoRoku Guru
The 3500 looks to be a 2nd generation model that is nearly 11 years old now and is 3 OS versions behind the current 14.5. It is possible that it is starting to lose its functionality due to the age of the device and the OS. As apps are updated, they will stop working on the older operating system. You could check to see if there are any system updates or try a system restart (or unplug for 60 seconds) and see if those things help.