Forum Discussion

JN342's avatar
JN342
Channel Surfer
3 years ago

Roku Removed my favorite app!! Crazino!! Why?!?!

I would love to know why Roku decided to remove the Crazino app! It’s become my favorite in-the-background thing while I’m doing chores or working. It’s oddly soothing and I even use it to help me fall asleep. I haven’t spent a dime on it but have thoroughly enjoyed the No-hassle, no-stress, free gaming!!

Please, please, please bring it back!

There seem to be tons of other similar games still on the platform but they are all absolutely terrible in comparison. They hardly let you play for free and have super obnoxious noises and music.

56 Replies

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  • Does any one know we’re we can find this slot so we can continue to play it because I’m really sad that they removed this channel it helped my son that has autism 

    • cathythecripple's avatar
      cathythecripple
      Channel Surfer

      lost 5000000000 in points but i see this game on other apps starting at level one who can i contact to get these lost points this games is on roko on apps same game someone please help girl in wheel chair lost points and money can someone put me in a direction to get my points back

      • Zebdoz333's avatar
        Zebdoz333
        Channel Surfer

        What other apps did you see it on? I’m on a iPhone and never could find the app

  • My opinion is this Roku. is full of it I work hard all day and the Crasino app helps me unwind and relaxe I’ve contacted Roku and they Lied about removing Crasino that’s BS maby every one should delete Roku see. How they like it

      • Thekatester's avatar
        Thekatester
        Reel Rookie

        Yes, it would be great to get Crazino back. More importantly, I'd like to have the $170 I've spent there in the last 8 weeks.  Playcent has been unresponsive, and it looks like they've set up shop again with another game app called Sloto.  Beware!

    • Mac222nite's avatar
      Mac222nite
      Newbie

      This was a great game. I spent a long time building it up and you take it away with no explanation.  The link, that you have posted, does not explain anything specific to this app.  Explain why or put it back up.

  • Zebdoz333's avatar
    Zebdoz333
    Channel Surfer

    Bring back Crazino! I sure would hate to drop Roku ! But very well may now

  • RokuKarla's avatar
    RokuKarla
    Retired Moderator

    Hello JN342

    Thanks for reaching out here in the Community!

    Channels, Themes, or Screensavers can be removed at any time for a variety of different reasons. At times, our content providers may choose to remove their channel from our platform at their own request. In other cases, a channel may be removed by us if it violates our terms and conditions. We take reports of piracy or any other unlawful activity very seriously.

    For more information, please see our support page here: Why is a channel no longer available on my Roku® streaming device?

    I hope this helps!


    Regards,
    Karla

    • JN342's avatar
      JN342
      Channel Surfer

      The Crazino developers are getting flooded with people asking where the app has gone. They posted this on their Facebook page. It does not at all sound like it was a decision they made or were even alerted about. It sounds like they would love to try and resolve the issue. If the app somehow violated Roku's ToS, they should state what was violated! I don't understand Roku wouldn't at least give them a chance to fix and/or explain their side of things.

       

      • cathythecripple's avatar
        cathythecripple
        Channel Surfer

        HAD OVER 500000000000 POINTS ON GAME - SPENDING ALOT OF MONEY - ALL GONE - AND IN WHEELCHAIR - WHAT HAPPEN ///???????????????????

    • realmofdefiance's avatar
      realmofdefiance
      Newbie

      Well, let's look at this from a legal standpoint for the consumer! Since you allowed "Crazino" app to be played by many members of Roku and there was in app purchases allowed; then this makes for a BIG PROBLEM! First, for all of those Roku members who made purchases within the app and Roku just deleted the app all together, then basically Roku owes all members their money back since the purchase was for goods that are no longer available!  Hmmm, seems to me there needs to be a "class action remedy" so Roku members can at least get what is "owed" back to them! This is not just a case of a "free" app and there was no money exchanged within the app causing no financial loss to Roku members!  Having stated that, then Roku is fully liable for taking money away from members who made purchases within the app! That being the case, then Roku should have to refund any purchase amount "coins" that was unused!  If Roku does not want to find itself in "legal" jeopardy, then, they need to do the right thing by either adding back the app where the members "left off" or give all members who made purchases within the app a refund for any unused purchases they did not receive!  A company just cannot just take away a product after someone purchased a product!  Especially, without explicit reasons to why it was removed and why no Roku member has received a refund for what the purchased "product"! I would encourage all Roku members to demand a refund for purchases made within the app or to fully reinstate the app where everyone left off "exact coin count"!  Please do not let corporations think they just can do whatever they want without explanation or reason.  They basically took money away from their consumers!!!  

      • cathythecripple's avatar
        cathythecripple
        Channel Surfer

        WELL CHOSEN WORDS - REFUND ALL MY MONEY - OR GIVE ME MY POINTS BACK - 5000000000 PLUS

    • negitive34's avatar
      negitive34
      Channel Surfer

      We want the game back! The developers have done nothing! No warnings nothing and no explanations as to why.

  • RokuKarla's avatar
    RokuKarla
    Retired Moderator

    Hello @Zebdoz333

    Thanks for the post.

    For more information about that channel's content and functionality, you'll want to contact Crazino support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.


    Regards,
    Karla

    • JN342's avatar
      JN342
      Channel Surfer

      Karla,

      We have contacted Crazino support directly. After we inquired, they gave us more information about that channel's content and functionality. Crazino support directly told us Roku removed the app without any warning or communication. Crazino support said Roku won’t respond to their messages.

      we’ve all said this many times: Roku removed Crazino, not the other way around.

      • Zebdoz333's avatar
        Zebdoz333
        Channel Surfer

        Well I found Crazino on Roku under free games tho I didn’t get my previous account back but it is there so it comes down to start over or forget it, i decided to start all over